Our highly skilled staff are here to listen and support
0800 448 0800
Our highly skilled helpline staff and volunteers are the face of our service, the ones on our front line, supporting you and delivering our service. Highly skilled professionals have come together, to help callers along their journey. Our helpline staff and volunteers will use their counselling skills and have a listening ear for callers, they will support with empathy and compassion. Our volunteers have a deep understanding for grief, loss and the very real anxiety and associated effects. They have the background knowledge and skills to be able to offer an effective, informative and efficient service to callers.
If you feel you have the requisite skills and would like to become a volunteer, please email:
The helpline is a call back service, please leave us a message and one of our trained advisers will call you, to listen to those in need, support them in dealing with their bereavement or living loss.